AI has become a regular part of my life and personal projects. I also use it at work where data protection allows it and where it adds value. Internal or sensitive information calls for clear limits.

Through my continuing education, I have explored many AI tools in recent months: for writing, ideas, analysis, processes and leadership questions. The technology is moving fast.

A new Gallup survey of U.S. employees found that, among those who had used AI at work, 63% say it helps them complete tasks faster and 56% say it helps them find more creative solutions. These are self-reported benefits, not measured performance gains. Managers also report using AI regularly more often than individual contributors.

That raises a question for me:

What should AI do in leadership—and what should it leave to us?

When I need to prepare for a difficult conversation, AI can help me organize my thoughts, consider another perspective, rehearse possible reactions or test an opening sentence. Confidential details still need to stay out of unsuitable tools.

A scholarly paper by Tafvelin, Forsgren and Stenling describes four possible roles for AI in leadership: assistant, advisor, coordinator and even authority. It asks how AI changes the leader's role, not just individual tasks. The paper proposes a theoretical framework; it does not present new empirical data.

But at some point, I have to close the laptop.

AI cannot have the conversation for me

When an agreed task repeatedly goes unfinished, expectations are unclear or tension builds within a team, an actual conversation becomes necessary.

There is a risk here. AI makes it easy to prepare indefinitely: one more analysis, another perspective, five more versions of the perfect opening. Eventually, preparation becomes avoidance.

I knew that feeling before AI. Early in my leadership career, I sometimes wanted to wait until I felt completely sure of how to approach a conversation. Over time I learned that there is no perfect leadership conversation.

What matters more is raising important issues early, finding out what happened, listening, clarifying expectations and agreeing on what happens next.

That is why I created SAY IT EARLY

It is not an answer to every leadership situation. It is a practical guide for the moments when a new leader thinks: “I know I should bring this up. But how?”

AI can help us prepare. Leadership, though, involves more than processing information. It involves trust, responsibility, context, relationships and sometimes an uncomfortable conversation.

The scholarly paper likewise argues that AI tools should support conversations rather than replace them. Leaders need the ability to question and contextualize recommendations and remain accountable for their decisions. This is the authors' recommendation, not an experimental finding.

Will AI replace leaders?

I do not think a simple yes or no answers that. AI may reduce administrative work, organize information and support decisions. What it actually takes on also depends on how organizations design the work.

That may make human skills even more valuable: listening, interpreting, taking responsibility, building trust and addressing difficult issues early.

AI can help us prepare for conversations. We still have to lead them ourselves.

For first-time leaders

SAY IT EARLY is my practical guide for people in their first leadership role, especially those who now lead former peers. It covers difficult conversations, boundaries, delegation and real moments in a leader's day.

Explore the guide

Sources

  1. Jeffrey M. Jones, Gallup, October 5, 2026: AI Benefits at Work Unevenly Distributed.
  2. Susanne Tafvelin, Maria Forsgren & Andreas Stenling, 2026: Redesigning the Leader Role for the Age of Artificial Intelligence: A Work Design Challenge, The Journal of Applied Behavioral Science. First published online September 20, 2026.